All of the items on our website display expected shipping windows on a per-product basis, ranging from 7-45 days. If you have any other questions feel free to contact us via our customer service chat for more information.
All packages are shipped within the timeframe displayed on the product at the time of purchase. The "Order Now: Ships Date" line under each product title means if you order on todays date, your order will ship on the date displayed. For Example:. If
We process orders as soon as possible. Once your order is confirmed within our system we are unable to make any changes to your order. If you have any further questions on this please reach out to us via our customer service chat.
Once your order ships out from our warehouse you will receive an email containing your tracking number for your reference to track your parcel. *Please note that sometimes the tracking can take a day or two to be updated by the carrier. If it looks l
When necessary, we partially ship items in your order as they arrive into the warehouse. We will make sure to send the remaining items in your order as soon as it gets to us! A separate tracking number will be sent via email when the rest of your ord
If you receive a defective item or the wrong product please contact our Customer Support team (Contact Us Page) to start the return process. Please include the following information:. • Order number. • Video or photo of the issue (if damage). • Co
Oh no! Hopefully this doesn’t happen but if it does, however our shipping carriers work independently to deliver your package. Once a package leaves our facility, it is the responsibility of the shipping carrier (I.e. USPS or UPS) to ensure the packa
If your package tracking notifies you of “Returned to Sender” please reach out to us via customer service chat to let us know and provide us with the following information:. Confirmation of address. If it is the same address as provided last time it